Terms & Policies

RESERVATION POLICIES:

All reservations are reserved with credit card.

CANCELLATION POLICY:

If you need to cancel or change your class or appointment, you must notify us at least 24 hours in advance of your scheduled time. If you do not cancel at least 24 hours prior to your class or appointment, you will be charged the full amount for the class, massage or other services.

CHECK-IN:

Once you arrive at Viva Prana, you will be asked to fill out intake forms to record any relevant medical history, injuries or physical conditions we should be aware of. We recommend arriving 15 minutes early for your appointment to complete these forms.

FACILITIES:

In our new studio, we are pleased to introduce an array of massage services by appointment and we're excited to develop an expanded selection of holistic treatments to relax, heal, and support your health and well being. Our mission is to guide, nurture and treat the whole person whatever the stage to live a healthy and balanced life.

 

The studio has two changing rooms and a large restroom complete with shower, towels and basic toiletries. You can bring a yoga mat with you or borrow one of ours. We also have small towels should you need one during class. We recommend that you bring a water bottle which you can refill with filtered water and if you forget we have bottled water for sale.

 

We do our best to maintain a pleasant, clean and calm environment for our community. We simply ask that you remove your shoes upon entering, that you kindly silence mobile phones or leave them outside of class, that you spray clean borrowed mats with the essential oil cleaner provided, and that you stack props back neatly where you found them. We appreciate your contribution to this effort.

MEDICAL CONCERNS:

All new students at Viva Prana are required to fill out our 'Agreement of Release and Waiver of Liability' form. This form can be filled out and submitted online or in person at the studio.